Survey for AI experts

Everyday AI Journey for Commerce

Help us build an AI change plan that fits how Commerce teams really work.

About 5 to 10 minutes21 questions8 short steps

As an AI expert at L'Oréal, you know better than anyone what already exists in your area, what works and what is still missing. This survey captures that knowledge.

We will ask about the solutions you have built or are building, how you work with the business and your partners, how you roll solutions out, and what would help you most. Your answers feed directly into the AI change plan for commerce teams.

It takes about 5 to 10 minutes. There are no right or wrong answers: we want your reality as it is today.

What we will cover

01

Profile

Who you are and where you work.

3 questions

02

Your companions

The métier companions you have built or are building, and how you build them.

2 questions

03

Your builder role

Your building style and how much room it has in your job.

3 questions

04

Requests and partners

Who asks you to build, how you prioritise, who you work with.

3 questions

05

Rolling out your solutions

How you promote and train, and what holds adoption back.

3 questions

06

Your expectations of AI Journey for Commerce

What would help you most as a builder.

3 questions

07

AI Process Redesign

Commerce processes that could be rethought with AI.

3 questions

08

Anything Else

A last word, if we missed something.

1 question

Before you start

Your responses stay confidential.

Your responses are confidential and used solely within the scope of this project, to design the AI change plan for commerce teams. They will not be shared or reused for any other purpose.

What we mean by “your team”

Throughout this survey, ‘your team’ refers to the group of colleagues you work with regularly to deliver your work, whether or not they report to the same manager as you. This may include people in your direct team, your project or squad, or neighbouring functions you collaborate with on a recurring basis.